100% Satisfaction Guarantee & Playability Guarantee
**Holiday Return Policy** Effective 11/1/2013 Through 1/31/2014
At InTheHoleGolf.com we realize how stressful shopping can be during the Holidays. Selecting the correct gift can be difficult, so therefore we have adopted the following return policy for the 2013/14 Holiday season:
Any purchase from November 1st, through December 24, is returnable until January 31st, 2014, for a full refund or exchange. For further details on our standard return policy, please read below.
Standard Return Policy
At InTheHoleGolf.com we want you to be completely satisfied with your purchase. With our 100% Satisfaction Guarantee it is our goal to make purchasing your golf products at InTheHoleGolf.com completely risk free. Your purchase is covered by our full 100% Guarantee:
30 Day Money Back Guarantee
30 Day Playability Guarantee
30 Day Exchange Policy
We offer a "no questions asked" 30 Day Money Back Guarantee. This 30 day period starts when you receive your order. If within this 30 day period, you are not completely satisfied with your purchase, simply contact us for a Return Authorization.
We realize you need to test your golf equipment in order to determine if it works for you, therefore our guarantee is a Playability Guarantee. Try your new golf product for 30 days and if it does not meet your expectations, simply contact us for a Return Authorization. We understand the product will be used and may show some wear, but we reserve the right to refuse a return that has been abused, damaged, or significantly altered.
We also offer a 30 Day Exchange Policy. If within this 30 day period, you are not completely satisfied with your purchase and would like to exchange it for something else, simply contact us for a Return Authorization.
*Please Note: Custom clubs, and pre-owned equipment is non-returnable, and is excluded from our playability guarantee. All sales on pre-owned and custom clubs are final. Shoes may be tried on indoors to see if the fit is correct. We will gladly accept returns and exchanges on shoes as long as they do not show use or wear from being worn outdoors.
All returns or exchanges must be accompanied by a Return Authorization. All return shipping charges are the responsibility of the customer. Refunds will be issued for the purchase price of the product.
Please call or email us for your Return Authorization before sending anything back to us. If you have any questions regarding this policy, please feel free to call us Toll Free at 1-888-733-8383 and we will be happy to help you.
Mailing Address:(US Mail)
In The Hole! Golf, Inc.
P.O. Box 11471
Jackson, WY 83002
Shipping Address:(UPS or FedEx)
In The Hole Golf, Inc.
1745 High School Rd., Suite 510
Jackson, WY 83002